Bases de un sistema de gestión de calidad para un centro de técnicas de reproducción asistida

Jaime Saavedra-Saavedra

Resumen


El propósito de este informe es revisar aquellos factores que se deberían considerar en la evaluación de calidad total de un centro de técnicas de reproducción asistida.

Metodología: se revisan las definiciones de calidad, gestión de calidad y calidad en centros de reproducción. Se revisa la percepción del cliente sobre calidad en estos centros y se describen los indicadores aceptados por las entidades internacionales de la subespecialidad.

Resultados: se hace una aproximación crítica a estos indicadores con la descripción de la acreditación de este centro como ejemplo del proceso a seguir, se brindan los indicadores de la entidad.


Palabras clave


calidad de la atención en salud; normas ISO 9001:2000; índice de embarazo; atención al cliente

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Referencias


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Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial-SinObraDerivada 4.0 Internacional.

ISSN Impreso       0034-7434 

ISSN Electrónico   2463-0225

https://doi.org/10.18597/issn.0034-7434